Help & Support Center

Need help? We've got you covered.
From account settings to product questions, find help for everything Riverside here.

Support Availability

During business hours, the fastest way to connect with our team is via the chat feature located on the lower right of your screen.

Monday - Friday
8 AM - 4 PM CST

If you prefer to speak with a representative over the phone, you may contact our team at 800-323-9540.

On Wednesday, August 27th, all of our Clinical contact channels will close for the day at 3pm (Central Time). Additionally, our Clinical Customer Experience Team will be unavailable by phone on Thursday, August 28th and Friday, August 29th. During this time, our chat agents will be available to assist you. To reach a chat agent, please click on the chat bubble, either on riversideinsights.com or riversidescore.com. We appreciate your patience and will be back to assist you by phone or chat at 8:00AM (Central Time), Tuesday, September 2nd. Thank you for your understanding!

Don't have time to call or chat with us right now?

Drop us a note using the form below and we will email you within one business day.