Help & Support Center
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From account settings to product questions, find help for everything Riverside here.
Support Availability
During business hours, the fastest way to connect with our team is via the chat feature located on the lower right of your screen.
General Support: Monday - Friday, 8 AM - 4 PM CT
Data Manager Support: Monday - Friday, 7 AM - 6 PM CT
If you prefer to speak with a representative over the phone, you may contact our team at 800-323-9540.
The entire Customer Experience Team will be unavailable Thursday, January 1st. The Classroom Customer Experience Team will also be unavailable Friday, January 2nd. During this time, all contact channels will be closed. We appreciate your patience and will resume support at 8:00AM CST on Friday, January 2nd for the Clinical team and Monday, January, 5th for the Classroom team. Thank you for your understanding.
Don't have time to call or chat with us right now?
Drop us a note using the form below and we will email you within one business day.